What’s the difference between Ratings and Reviews?
Understanding the difference between Ratings and Reviews is critical to reporting your app store statistics correctly. We explain the difference here.
FAQ
Do you have a DPA?
Yes! Our Data Processing Agreement (DPA) shares our privacy commitments and sets out the terms for Appbot and our customers to meet GDPR requirements.
Copying colleagues on Appbot Emails
Set up mailing lists to easily share Appbot insights with different teams in your business. Sign up for a free 14 day trial today.
Updating Company Details On Appbot Invoices
If the company information that appears on your Appbot invoices is out of date or incorrect, you can easily update it by following these simple steps.
Does Appbot fetch reviews for all countries?
Yes. Appbot will automatically fetch reviews for all the countries your app or product is available in. All countries are included, on every plan.
GDPR & Appbot
Learn more about how Appbot is preparing for the EU General Data Protection Regulation (GDPR), which take effect from May 25, 2018.
Can I be invoice billed?
Invoice billing is available for Enterprise customers only. If you wish to purchase a Small, Medium or Large plan you can do so online via credit card.
How do I delete my Appbot account?
Deleting your Appbot account is an easy process from the profile page.
Downloading Appbot Invoices
It's easy to download invoices directly from Appbot. All you need to do is head to 'Billing History' from your account settings!
App Store Authentication FAQ
You can monitor app reviews for any app that is publicly available, without authenticating with the iOS, Google Play, Windows or Amazon app stores.
Updating Your Credit Card Details On Appbot
If you need to change the credit card you use to pay for Appbot just follow these simple instructions to update your credit card in your Appbot account.
Troubleshooting Integration Errors
Answers to FAQs about errors you may see in Appbot's integrations. Learn how to troubleshoot these in a few minutes.
Appbot Status
This is Appbot's status page. Service interruptions and maintenance will be posted here. Please let us know if you experience problems.
Comparing app store data to Appbot review data
Comparing app review data between the iTunes, Google Play, Windows or Amazon App Store and the count of reviews in Appbot.