The Ratings page counts every rating your app has received, whether they contain text or not and are provided by the app stores as a daily cumulative snapshot. All of the other tools in Appbot only analyze Reviews that contain a text component. >>> Learn more about the difference between…
On the Ratings page you can view the Ratings over Time Weekly or Monthly charts. The app stores do not provide individual or historical ratings, we take a snapshot of the daily cumulative star ratings count each day and use these to calculate the ratings. Ratings over Time – Weekly…
Google Play app ratings have two different ratings datasets – Public vs Private ratings. Both are fetched directly from Google as a daily cumulative snapshot. Google Public Ratings Google public ratings are calculated using a weighted average value. The full details of the weighted average calculation are not made publicly…
If you can see in Appbot that your rating count is dropping, there are a few common causes that we recommend investigating. Check the rating count in the relevant app store Go to the app store and check that the number matches what you see at the top of the…
“What’s the difference between Ratings and Reviews?” is our most frequently asked question, by far! Ratings are a star score from 1-5 stars that may or may not also contain a review. A Review has a star rating as well as a text comment. This leads to our 2nd most…
App reviews and ratings are extremely important to the success of your app marketing efforts. Successful app developers understand this and use it to their advantage. Here are 3 reasons you should really care about app reviews. 1. Users are judgemental about your star rating At ASOBarcamp 2 Thomas Petit…
Watch the video below for a demo of the Appbot product. Our mission is to provide a low-cost, self-service product for app developers of all shapes and sizes. In order to keep our pricing where it is, we don’t offer phone support or training calls. We are always very happy…
Appbot Dashboards allow you to build your own reports by choosing widgets that offer the metrics you’re interested in measuring. This guide provides a brief description of each widget available. The results for each widget will reflect the time period you have selected for the Dashboard, as well as any…
At Appbot we live and breathe app reviews and there’s a good reason for it. Reviews aren’t just feedback. App reviews are essential for understanding user needs, improving app quality, and increasing visibility in the app stores. They impact your app’s ratings, download rates, user trust, and retention. By analyzing…
The purpose of the Reply Effect export is to help discover and quantify any effect that replies have on customer feedback. When teams invest in replying to users on the app stores it can be helpful to show the impact that replies have on your star rating (hint: it’s usually…