Do you have App Review Reply Reports?

Yes! Large and Premium plan customers can access reply reports for authenticated apps right from the Exports page. We’ve added four reports to help you understand and measure your team’s engagement with app reviews:

Reply Stats – See a full overview of your reply activity.
Reply Stats by Date – Track how reply volume changes over time.
Reply Effect – Measure how replies impact sentiment and customer satisfaction.
Reply Origin – View where your replies are coming from across platforms.

All reports are downloadable as CSV or Excel files, making it easy to share insights with your team.

You can also access the Reply Logs to see all the app review replies made using Appbot for the past 3 months.

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About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

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