Frequently Asked Questions (FAQ)
Our mission is to help app developers, product managers and support teams build, market and support mobile apps that their users love.
FAQ
What’s the difference between Ratings and Reviews?
Understanding the difference between Ratings and Reviews is critical to reporting your app store statistics correctly. We explain the difference here.
GDPR & Appbot
Learn more about how Appbot is preparing for the EU General Data Protection Regulation (GDPR), which take effect from May 25, 2018.
App Store Authentication FAQ
You can monitor app reviews for any app that is publicly available, without authenticating with the iOS, Google Play, Windows or Amazon app stores.
Troubleshooting Integration Errors
Answers to FAQs about errors you may see in Appbot's integrations. Learn how to troubleshoot these in a few minutes.
Appbot Status
This is Appbot's status page. Service interruptions and maintenance will be posted here. Please let us know if you experience problems.