Can I group the apps & sources in my account?
Appbot doesn't have a tool built into our user interface for this at present, but we do have a useful workaround.
Appbot doesn't have a tool built into our user interface for this at present, but we do have a useful workaround.
A Source is a single type of customer feedback that you want to track and analyze in Appbot. It might be an app, a product on Amazon, or your tickets in Zendesk.
Get Google Play ratings breakdowns by connecting your Google Play Console account to Appbot. Ratings breakdowns show you the number of ratings for each star
Appbot only shows star rating data that matches the public app store ratings on the Ratings page. All other pages in Appbot report on Reviews.
Appbot only shows ratings data that matches the public app store ratings on the Ratings page. All other pages in Appbot report on Reviews.
Instructions on how to get access to your company's Appbot account.
Most pages in Appbot only look at reviews with text, not overall ratings like in the app stores. Head to the Ratings page for numbers that match the stores.
You can get device information for Google Play reviews by connecting your Appbot account to the Google Play Developer Console.
You can get the app version for Google Play reviews by connecting your Appbot account to the Google Play Developer Console.
Learn the important differences, as well as instructions for purchasing, between a Large and Enterprise plan here.
Encoding errors usually occur when your data is not saved in UTF-8 format. Save the CSV file in UTF-8 format, and try importing it again.
Extra rows can be purchased as add-ons to Large and Enterprise plans. Please contact us at support@appbot.co for more information.
Large and Enterprise plans allow you to import 100,000 rows of data per month by default. A row of data is a single row of a CSV, a single support ticket, twitter mention, etc.
You can import any text-based customer feedback in CSV format. We offer native connectors for lots of different services, like Zendesk, Twitter and Zapier.
Premium Sources are sources of customer feedback other than app and Amazon reviews. They include Zendesk, Twitter, Delighted, Zapier & more.
Make a really great app, then maybe you can ask for a review. But be nice about it, don't spam your users.
Absolutely. Whenever you see your Amazon reviews in Appbot you'll see reply buttons or links that will take you directly to that review in the Amazon store.
You sure can! When you're choosing a new source to add, you'll see the option to select 'Amazon Product'.
Apple (iOS & Mac), Google Play, Windows Phone, Windows Desktop & Amazon (both apps and products).
It’s up to you - we offer both daily and continuous options for receiving reviews by email or one of our integrations, like Slack.