What is app feedback?

App feedback is user input about a mobile or web application, collected through in-app tools, app store reviews, surveys, or direct messages. It provides developers with valuable, actionable data to identify bugs, request new features, and improve user satisfaction, leading to increased retention and revenue. To provide feedback, users can access features like in-app feedback forms, in-app surveys, or the app store’s review section.

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About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

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