Appbot offers customer support via email. We aim to respond to all support emails within 1 business day. Priority is given to Premium subscribers.
Appbot is designed to be a fully self-service product for all customers, including those on the Enterprise/Premium tier. In service of this objective, our support team is designed around service provision via email, and we can get you answers most efficiently via this channel. This is also the reason why Appbot does not offer live demos, phone support or customer success/account management. Limiting our customer support to email-only is one of the key levers we use to keep our pricing down as low as possible.