How much does Appbot cost?
You’ll receive a 14 day trial of the Large Plan when you sign up. After your trial ends our plans...
Plans & Billing
Jump to FAQ about Appbot plans & billing.
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Do you offer a discount for paying annually?
Sure! You can save up to 25% with Annual plans. See the savings here. -
Can I be invoice billed?
Invoice billing and up to 1 hour of procurement support is available for Premium customers only. Premium plans start with... -
Can I pay via invoice/ACH/check?
We offer invoice billing on annual Premium plans. We cannot issue invoices for the Small, Medium or Large plans –... -
Where do I find the billing page in Appbot?
From the Appbot Plan, Billing & Invoice page you can: Find and download your Appbot invoices. Update your credit card... -
Downloading Appbot Invoices
Download your invoices from Appbot in 5 quick steps: While logged into the Appbot system, click on the ‘Settings icon’... -
Which credit cards do you accept?
We accept VISA, MasterCard and AMEX. Your details will be stored securely according to PCI data security standards. -
Updating Your Credit Card Details On Appbot
Updating credit card details Updating your credit card details on Appbot is easy, here’s how: Click on the Settings icon at... -
Upgrade credit on an annual subscription
When you upgrade an annual account part way through the subscription you will be credited with the remaining value of... -
How to generate an Appbot payment link
We have made it even easier for you to pay for your Appbot account. Now you can generate a payment... -
What is a translation?
A “translation” is counted when a single non-English review is translated to English. You can choose which apps to enable... -
What’s the difference between the Large and Premium plans?
The Large plan offers up to 50 seats, and optional API access (extra fee). Large plans are credit card only,... -
Can I disable auto-renew on my Appbot account?
For annual subscriptions we will send a reminder about your renewal 20 days before the renewal is due. The reminder... -
Am I locked in?
Monthly plans offer total flexibility – cancel or downgrade your plan any time. Annual plans give you a chunky discount... -
Can I remove my credit card from my Appbot account?
The Small, Medium & Large plans require a valid payment method to be in place in order to work correctly,... -
What happens at the end of my trial?
You subscribe to a plan and we skip off into the sunset together! If you don’t fancy a romantic stroll... -
What is your cancellation policy?
Team Leaders on the account can go to the Plan, Billing & Invoices page and schedule the cancellation for the... -
What are sources?
A source is a single app in a single app store, or a single Amazon product. For example, your iOS... -
How many sources can I track?
You can track 5 sources on the Small plan, 40 on the Medium plan and 100 on the Large plan.... -
How are translations counted?
For each source you may choose to have non-English feedback translated to English. A translation is counted for each complete... -
Can we negotiate terms of service?
All Appbot plans, including Premium plans, are subject to the Appbot terms of service. Standardizing our terms is a key... -
The Chart Topper plan is being fully retired
What will happen to my Chart Topper subscription? Appbot aims to deliver a product that is continuously evolving in feature... -
Can I use a shared email address with Appbot?
No, Appbot’s terms prohibit the sharing of accounts. An individual email address must be used. We stipulate this because Appbot accounts... -
How do I upgrade my Appbot account?
Now that you have discovered how much Appbot can help you with your app reviews and replies, you may need... -
How do I resubscribe to Appbot?
If you have scheduled the account cancellation for the end of the current subscription period and you wish to continue... -
How can I add a name to the invoice?
If you need to add a name to the Appbot invoice, it can be added under the Company Name when... -
Do Premium customers receive a customer success or account manager?
Appbot is designed to be a self service product, for all plan levels, and this principle helps us to keep... -
What type of support is available from Appbot?
Appbot offers support via email only for all customers, including those on the Premium plan level. Our product is designed... -
Can I use Appbot for academic purposes?
Yes, our paid plans can be used for academic purposes, sorry we are unable to provide a student discount. The... -
What pricing plans does Appbot offer?
Appbot offers four different subscription tiers. The Small, Medium and Large tiers can all be purchased either monthly or annually.... -
What customer support options does Appbot provide?
Appbot offers customer support via email. We aim to respond to all support emails within 1 business day. Priority is... -
Retired Large plans are being fully deprecated
All retired Large plan customers will be moved to current plans from June 15th, 2023. Why are Large plans being...