Appbot can send your new app reviews to your email inbox, or to one of our integrated services like Slack and Zendesk.
From the Manage Apps page, you can choose to have your new reviews emailed to you, and how often. Under the ‘Review Emails’ dropdown you will see three options to choose from:
- Continuous which means we’ll continually check the app stores and push reviews to you as we find them.
- Daily which means we’ll email all your reviews together once per day, and
- Off which means we won’t email you your reviews.
You can setup Appbot to automatically send new reviews directly to tools like Zendesk, HipChat, Yammer, Freshdesk, Trello, Slack and more as soon as they are fetched. You choose which reviews get sent, which room or channel they get sent to and even which teams they get assigned to. For example, if you have a customer support team managing your reviews, you may find it useful to manage your reviews inside your CRM, ticketing or chat tool.
Setting up integrations is easy, just press the (+) button under the integrations column, choose the service you wish to add and follow the steps to set up that particular integration. You can even configure multiple integrations for each app if you like.
More detailed instructions for each of these integrations can be found here if you need any help.