December 2016 – Monitor Amazon Products & Ratings via API

Latest Changes To Appbot:

Easily Compare Your Apps

Our brand new Compare Apps page is a quick and easy way to get a high level overview of all the apps you’re tracking on Appbot, and see how the sentiment score, star rating, trend and review volume differs for each of your apps. Learn more about Compare Apps here.

Track & Monitor Product Reviews on

Appbot now supports review tracking for all your products, Subscribe With Amazon products and Alexa Skills on the Amazon Store! Once you’ve added your Amazon products, you’ll be able to use all of Appbot’s powerful tools to analyse the sentiment of your product’s reviews on the Amazon store. Learn more about this here.

Responding to Amazon reviews is also super easy with Appbot’s deep links. You’ll see the links to reply to each review in Appbot, as well as in integrations. Learn more about responding to Amazon reviews here.

Get Your App Ratings Via The API

Previously, our app review API only offered the average star rating for reviews that include text. This didn’t match the overall ratings users saw in the app stores. Now, as the title suggests, you can now get the same overall app rating data that you see on the Ratings page in Appbot from the Appbot API. Learn more about the API here.

Custom Fields Support For Freshdesk

If you have custom fields setup in your Freshdesk account, you’ll now be able to configure them!

Bugs Squashed
  • Fixed some issues with Appbot on Safari.
  • Slack notification showing ‘no fallback defined’ has been fixed.
  • Large CSVs no longer timeout when exporting.
  • Long username wrapping was fixed on the Reviews page.
  • Few minor Microsoft Teams bugs fixed.

If you need any further assistance, don’t hesitate to contact us at with any questions or check out our FAQ section here.