Does Appbot have app review reply metrics?

Appbot is not designed to be a full CRM, so it doesn’t include extensive metrics of app review replies.

Some of our customers utilize tags of support agent names with the replied to filter to track how many review replies are being made by each support agent in a given period.

For those who require more comprehensive support metrics for app replies, we recommend integrating their current CRM through one of our many Reply Integrations (Large or Premium plans only).

Was this article helpful?

Yes No

About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

About The Author

Tracy Cordwell

Related Articles