How to change the review sentiment

If you have linked the Google Play Console or the App Store Connect for the app to your Appbot account you can change the sentiment on reviews.

Simply select the Sentiment and choose from Positive, Neutral, Mixed or Negative.

Then refresh the page. It will then show the new sentiment.

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About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

About The Author

Tracy Cordwell

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