To get the most from Appbot, it’s a good idea to link your Google Play Console account and authorize view access. Linking your Google Play Console to Appbot allows you to:
- get app version data for each app review
- get device data for each app review
- fetch the complete review history for your Google Play apps.
- fetch the complete rating history and get ratings breakdowns.
- reply from within Appbot (limited beta)
In this guide, we’ll cover the procedure to link your Google Play Console account to Appbot and how to authorize access to your reviews.
Setting Up A New Google Play Console Connection
1. Log in
Open the Google Play Console and log in as the account owner. Select Setup and then API access from the side menu.
2. Creating the project
If you have previously linked the project you will jump straight to step 3 below.
3. View project
4. Enable the APIs
5. Search for APIs
Search for the following API’s and make sure they are all ENABLED:
- Google Cloud APIs (lets us authenticate you)
- Google Cloud Storage (allows us to access historical review data)
- Google Cloud Storage JSON API (also allows us to access historical review data)
- Google Play Android Developer (allows us to access current review data)
6. Service Account
Back in your developer console, press Create new service account.
7. Google API Console
8. Create Service Account
9. Account Name
11. Create Key
12. Save Key
Close the tab and then press Done on the previous tab. This will return you to the Developer Console and API Access.
13. Granting access
Back in your Developer Console under API access you should now see the Appbot service account you created under the list of service accounts. If it doesn’t appear, please refresh the page. Click the Grant access button next to the Appbot service account you just created.
14. Account Permissions
Uncheck all except:
- View app information and download bulk reports (read-only) – so you’re only giving the Visibility permission to Appbot. This allows us to access the data in the Reports section of your Console account, which is where we obtain the historical review data.
- Reply to reviews – so you can reply from within Appbot.
15. Open Appbot
Login to your Appbot account, in the header, click the Cog icon, then click Link App Stores from the menu. On the page that loads, press Link Google Account.
16. Choose File
17. Cloud Storage URI
Head back to your Play Developer Console and navigate to Download reports from the left menu. Click into Reviews and select your app from the right.
18. Paste URI
Back in Appbot, paste the URIs you just copied in and press Start Fetching.
19. Enable replies
Once the new data is fetched you can navigate to the Reviews Page. You will now see extra metadata on reviews for App Version, Device and OS Version.
Adding Replies To An Existing Linked Account
1. Log in to your Google Developer Console account, choose API access and then View access on your service account.
2. Select Account permissions.
3. Enable Reply to reviews and click Save changes.
4. Go to step 19 above to enable replies in Appbot
Who Can Access This Data?
The data collected under the authenticated Google Play app (the version with the green padlock) can only be accessed by users associated with teams that have a linked Google Play Developer Console account associated with that app connected to their team.