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How to update your Slack integration for Slack replies

Good news! If you have been using Appbot and Slack to track your reviews you can now respond to app reviews in Slack with Appbot.

Follow the process below to enable Slack replies on your account:

  1. To respond to reviews using Appbot you need to connect your Google Play and App Store Connect to Appbot.
  2. Then you need to enable replies for the accounts.
  3. Now you need to delete your existing Slack integrations. Just hit the delete button next to the current Slack integrations.
    Delete Slack integration button
  4. Re-add the Slack integration.

Now you are all set. The selected app reviews will be sent to your chosen Slack channel ready for you to reply.

 

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About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

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