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  4. Can I use Auto Replies with pre-approved canned replies?
  1. Home
  2. Replying to Reviews
  3. Can I use Auto Replies with pre-approved canned replies?

Can I use Auto Replies with pre-approved canned replies?

Yes! Many of our customers are in regulated industries and require all app review replies to be approved before replying to customers. In Auto Replies you can select the canned reply that matches the specific app review rules you have selected. We suggest using Custom Topics to help identify and categorize the different types of reviews for your specific industry or app and match it the appropriate canned reply. You can also combine Auto Replies that use canned replies with manual replies using one of the other app reply methods in Appbot.

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