Is Appbot adding AI?

Since 2015, we have been using our own custom built proprietary AI to power our app review analysis tools. We built it using over 400,000,000 app review records so it can understand the nuanced way that language is used in app reviews, like abbreviations and emojis.

We are currently expanding our offering:

Generate AI replies for app reviews using ChatGPT
We have recently released Auto Replies to automate your app review replies using ChatGPT
Ask Appbot (beta) is an AI-powered assistant that helps you explore and understand your customer feedback using natural language.
Appbot MCP (beta) connects Appbot’s customer feedback intelligence to AI tools that support the Model Context Protocol (MCP), including ChatGPT, Claude, Cursor, and custom AI assistants.
We have a number of releases coming soon, you can keep an eye on.

Tagged: ai

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About The Author

Tracy Cordwell

Tracy is Head of Customer Experience at Appbot. She has worked in the software industry for over 20 years in many different roles, including as a Product Manager, UX Designer and Project Manager. She has worked on hundreds of digital products from mobile apps, websites, e-commerce and enterprise software. She holds an array of qualifications including a PgC in Product Management and UX Design, an MBA and a MPM. When Tracy is not helping Appbot customers stay ahead of the curve you can usually find her on a basketball court or buried in a book.

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