Replying To Google Play Reviews

Replying to Google Play Store reviews directly from the store can become more and more of a headache as your quantity of daily app reviews increases – Appbot is here to take that pain away and help you with your Google Play review replies !

With Appbot, it’s easy to reply to Google Play reviews. Just hit the ‘reply’ button under any of your reviews within any of our integrated services (like Zendesk, Slack and Desk.com), from your review emails or on the Reviews page.

Now you can get back to those google play store reviews straight away!
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Adding Your Google Play Account ID

If your apps are across multiple different developer console accounts, it’s a good idea to set your google play account ID in Appbot.

This ensures the Google App Store knows which account to direct to you, here’s how:

  1. Click on ‘App Settings’ from the bottom left of the navigation
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  2. At the bottom of the page, enter your Google Play Account ID into the box and hit enter
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    Congratulations, your Account ID is now saved for your play store reviews!

 

Replying From Our Integrated Services:

If you have any integrations setup (like Zendesk or Slack), you’ll also find reply links inside the reviews that get posted there to reply to Google Play reviews! read more about our Integrations here.

When a review comes through to your integration, click on the link next to reply and you’ll be taken directly to that review inside your Google Play Developer Console, where you can leave your reply – it’s that simple.play store reviews

If you need any further assistance on Google Play review replies, don’t hesitate to contact us at support@appbot.co with any questions or check out our FAQ section here.