A Guide to Appbot Emails

There are several Appbot emails that users can elect to receive:

Review Emails

Review emails contain the new reviews you receive for your tracked sources. On the Manage Sources page, you can tell us how often we should email your new reviews to you. Under the ‘Review Emails’ dropdown you will see three options to choose from:

  • ‘Continuous’ we will email you your new reviews as soon as we fetch them for continual app analysis.
  • ‘Daily’ we will email your new reviews we’ve fetched for that app in one daily batch for daily app analysis.
  • ‘Daily Digest’ we will email you a daily summary email with a breakdown of new reviews and activity for your sources. Note: daily digest emails will only show a maximum of 50 reviews for a source, and a maximum of 15 reviews per country per source.

Daily & Continuous Review Emails

At the top of your review email, you will see your average star rating together with a table showing how many of each star ratings you received. Below this, you will see some overall app stats for a quick comparison to see if your review sentiment is increasing or decreasing.

If you’ve selected Daily or Continuous review emails you’ll receive an email like this:

You’ll also receive a CSV file attached in the Daily and Continuous review email with a list of all your new reviews.

Daily Digest Review Emails

The Daily Digest email provides a summary by combining review data for up to 15 apps into one daily email. If you set 30 apps to Daily Digest you would receive 2 emails per day.

Below the summary of your apps, we will tell you which sources had no new reviews that day.

Weekly Summary Emails

Weekly Summary emails give you an insightful app analysis showing how each of your apps have been performing in the app store over the past 7 days.

At the top of the email, you will see what date range the summary is for.

Below, you will see individual report cards for each of your apps. Report cards show key app analysis information about each app’s performance over the last week. Information such as grade, review volume, average star rating, a breakdown of the ratings, popular words and the most common topics of the week.

The app that appears first was the app in your account that received the most reviews in the period. Apps are then ranked in descending order of the count of reviews received in that period.
app analysis
At the bottom of the summary email, you will see a list of your apps that did not receive any reviews in the past week.Apps with no reviews

You can find more details about the Weekly Summary Email here.

How Do I Turn The Weekly Summary Off?

To turn off weekly summary emails, click on your account name and head to your Email Notifications page.

Then just toggle the switch next to ‘Weekly Summary’.

 

Scheduled Reports

Appbot’s scheduled reporting lets you configure Appbot Dashboards to be delivered straight to your inbox as a beautifully formatted PDF report. These dashboards are easy to set up, can contain whatever Appbot data is relevant to you and allow you to perform your app analysis on a frequency that you determine.

To set up a custom report, you first need to build a Dashboard with all the widgets you want your report to contain – click here for a guide on how to set up a Dashboard.

Once you have your dashboard setup, all you need to do is choose when you would like the dashboard emailed to you as a PDF.

app analysis

Click here for a complete guide on how to schedule reports.

Billing Emails

Billing emails are invoices that we send through to your provided billing email address when we charge your account.

To enable invoice emails, all you need to do is head over to your Plan & Billing page from your account dropdown.

Press ‘Change Billing Email’ on the right hand side.

Enter your new billing information and press the green ‘Save Company Details’ button.

 

Newsletters

Appbot newsletter emails contain our latest feature releases and updates. We send these out periodically to keep you up to date on what we’ve been up to.

To turn newsletter emails on or off head over to your Email Notifications page and toggle the switch next to ‘Product Updates & Feature Announcements’ on or off.

You can also see what we’ve been working on in the Releases section of our support site here.

If you need any further assistance, don’t hesitate to contact us at support@appbot.co or check out our FAQ section here.