Plans & Billing

You’ll receive a 14 day trial of the Large Plan when you sign up. After your trial ends our plans...

Sure! You can save up to 25% with Annual plans. See the savings here.

Invoice billing and up to 1 hour of procurement support is available for Premium customers only. Premium plans start with...

We offer invoice billing on annual Premium plans. We cannot issue invoices for the Small, Medium or Large plans –...

From the Appbot Plan, Billing & Invoice page you can: Find and download your Appbot invoices. Update your credit card...

Download your invoices from Appbot in 5 quick steps: While logged into the Appbot system, click on the ‘Settings icon’...

We accept VISA, MasterCard and AMEX. Your details will be stored securely according to PCI data security standards.

Updating credit card details Updating your credit card details on Appbot is easy, here’s how: Click on the Settings icon at...

When you upgrade an annual account part way through the subscription you will be credited with the remaining value of...

We have made it even easier for you to pay for your Appbot account. Now you can generate a payment...

A “translation” is counted when a single non-English review is translated to English. You can choose which apps to enable...

The Large plan offers up to 50 seats, and optional API access (extra fee). Large plans are credit card only,...

For annual subscriptions we will send a reminder about your renewal 20 days before the renewal is due. The reminder...

Monthly plans offer total flexibility – cancel or downgrade your plan any time. Annual plans give you a chunky discount...

The Small, Medium & Large plans require a valid payment method to be in place in order to work correctly,...

You subscribe to a plan and we skip off into the sunset together! If you don’t fancy a romantic stroll...

Team Leaders on the account can go to the Plan, Billing & Invoices page and schedule the cancellation for the...

A source is a single app in a single app store, or a single Amazon product. For example, your iOS...

You can track 5 sources on the Small plan, 40 on the Medium plan and 100 on the Large plan....

For each source you may choose to have non-English feedback translated to English. A translation is counted for each complete...

All Appbot plans, including Premium plans, are subject to the Appbot terms of service. Standardizing our terms is a key...

What will happen to my Chart Topper subscription? Appbot aims to deliver a product that is continuously evolving in feature...

No, Appbot’s terms prohibit the sharing of accounts. An individual email address must be used. We stipulate this because Appbot accounts...

Now that you have discovered how much Appbot can help you with your app reviews and  replies, you may need...

If you have scheduled the account cancellation for the end of the current subscription period and you wish to continue...

If you need to add a name to the Appbot invoice, it can be added under the Company Name when...

Appbot is designed to be a self service product, for all plan levels, and this principle helps us to keep...

Appbot offers support via email only for all customers, including those on the Premium plan level. Our product is designed...

Yes, our paid plans can be used for academic purposes, sorry we are unable to provide a student discount. The...

Appbot offers four different subscription tiers. The Small, Medium and Large tiers can all be purchased either monthly or annually....

Appbot offers customer support via email. We aim to respond to all support emails within 1 business day. Priority is...

All retired Large plan customers will be moved to current plans from June 15th, 2023. Why are Large plans being...

Appbot does provide support by telelphone, instead support is offered via email. We aim to respond to all emails within...

One or more billing contacts can be added to the account. They do not have to be a team member...