Can I disable auto-renew on my Appbot account?
Unfortunately we don't support disabling auto-renew for your subscription right now. You can cancel your account at any time, but bear in mind that the cancellation takes effect immediately.
Unfortunately we don't support disabling auto-renew for your subscription right now. You can cancel your account at any time, but bear in mind that the cancellation takes effect immediately.
Make a really great app, then maybe you can ask for a review. But be nice about it, don't spam your users.
Absolutely. Whenever you see your Amazon reviews in Appbot you'll see reply buttons or links that will take you directly to that review in the Amazon store.
You sure can! When you're choosing a new source to add, you'll see the option to select 'Amazon Product'.
Appbot natively supports Apple (iOS & Mac), Google Play, Windows Phone, Windows Desktop & Amazon (both apps and products).
It’s up to you - we offer both daily and continuous options for receiving reviews by email or one of our integrations, like Slack.
This is usually because you haven't received any new app reviews. We recommend checking the app stores to see if you have received any new reviews.
We fetch reviews on a continuous basis. Some app stores publish new reviews throughout the day, others (notably Apple) release reviews in batches.
We fetch as much history as each app store will allow when a new app is added to Appbot. It's usually around 1,000 reviews, but may vary.
Google provide us with a fixed count of reviews per language. This means that languages with a high volume of reviews will only have a short history.
Sure! You can save up to 25% with Annual plans. See the savings on our pricing page.
You'll receive a 14 day trial of the Large Plan when you sign up. After your trial ends our plans start at $39/month. You can see our pricing details here.
A "translation" is counted when a single non-English review is translated to English. Different subscriptions include different volumes of translations.
You can track any apps or Amazon products that you’re interested in - yours, your competitors, top apps in your category, you choose!
Appbot can be helpful to any user or team that is interested in understanding customers better.
Appbot saves you time analyzing app reviews & other customer feedback to show you what users think of your product or brand.
Our mission is to help app developers, product managers and support teams understand customer feedback better, and improve their products faster.
The Sentiment Score is a score ranging from 0-100%, where 100% is optimum sentiment (very positive). Learn how it is calculated here.
The purpose of the Reply Effect export is to help discover and quantify any effect that replies have on customer feedback.
Yes, export functionality is available on the Large plan and above. Learn what you can export here.