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How to Track Alexa Skills Reviews With Appbot

Understand what your Amazon Alexa Skill reviews are about without lifting a finger. Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users. After adding your Alexa skills to your Appbot account, you’ll be able to use all of Appbot’s powerful tools to analyze the sentiment of your Alexa skills review data (… you can even track your competitors!).

Appbot saves you hours every day by automatically grouping and organizing your Alexa Skill reviews. Our bots read every review and automatically cluster them by topic and popular words to help you spot trends, identify bugs quickly and aggregate your feature requests faster than ever.

We cluster reviews for Alexa Skills based on:

  • The sentiment of the review
  • The topics the reviewer mentions and
  • The words the review contains.

As well as analyzing your reviews, Appbot also sends your Alexa skill reviews to any combination of:

  • Email
  • Slack
  • Microsoft Teams
  • or many popular CRMs like Zendesk & Freshdesk

Tracking Alexa Skills On Appbot

  1. To start, head over to the Manage Sources page from the top navigation and then ‘Add New Source’.where to select "add other sources" screenshot
  2. Press on the button to add an Alexa Skill.how to add Alexa Skill as a source screenshot
  3. Enter the URL of the Alexa Skills you wish to track and press the blue ‘Add Skill’ button.where to enter the Alexa Skills URL screenshot
  4. Congratulations, you’re done.

Once you’ve finished adding all your Alexa Skills to your account, you can then analyze the reviews just like any other app or product.

If you need any further assistance, contact us with any questions or check out our  FAQ section here.

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