Comparing app store data to Appbot review data This article is to help when comparing app store data to the data visible within Appbot. What App Store Data We...
April 2016 – New Team leader functionality, better Weekly Summaries You must log in to view this article
June 2016 – Improvements to Reviews, Words & Russian support in Topics You must log in to view this article
Appbot Status This is Appbot’s status page. Service interruptions and maintenance will be posted here. If you are experiencing any issues with...
Troubleshooting Integration Errors If you are having trouble with one of our integrations, you will see a red error bar in the history...
Generating a HAR File Generating a HAR file If you encounter an issue within Appbot, we may ask you to generate a HAR file...
Updating Your Credit Card Details On Appbot Updating credit card details Updating your credit card details on Appbot is easy, here’s how: Click on the Settings icon at...
Choosing The Right Appbot Plan For Your Team Our aim at Appbot is to help you provide better customer support for your app and keep your product development...
Update Or Change Your Appbot Password Changing or recovering your Appbot password is easy. Forgotten Password Press on the ‘Sign In’ button in the top right...
Using A CRM Deep Link In Appbot A CRM deep link allows you to search your CRM’s database for the user who left a particular review. Put...
Widget Guide for Appbot Dashboards Appbot Dashboards allow you to build your own reports by choosing widgets that offer the metrics you’re interested in measuring....
Mobile App Product Management Tools Appbot’s offers app review tools for product managers including automated, custom reports on app rating, review sentiment and more. Appbot...
Linking your Windows Developer Account In this guide, we’ll cover the procedure to link your Windows developer account to Appbot. Linking your Windows Developer Account...
Linking Your Appbot account to the Google Play, Apple & Windows app stores To get the most from Appbot, it’s a good idea to link your app developer accounts and authorize view access. Linking...
February 2017 – Ratings Over Time, Daily Digest emails, New Widget Filters You must log in to view this article
Can I be invoice billed? Invoice billing and up to 1 hour of procurement support is available for Premium customers only. Premium plans start with...
GDPR & Appbot The EU General Data Protection Regulation (GDPR) sets a new standard for how companies use and protect EU citizens’ data....
How to Use Appbot Integrations Appbot Integrations Send Your App Reviews To A Range Of CRMs, Chat Tools & More… Appbot integrations allow you to...
How To Use Exports On the Exports page, you will find some convenient reports that are ready to run with the tap of a button. You...
How To Use Emotions Appbot’s Emotions tool plots your app reviews to help you see patterns in how your customers are reacting to your app...
How To Use Countries Appbot Countries allows you to geographically analyze your app review sentiment. Countries also help you see where the majority of...
Send App Reviews To Google Chat Appbot makes it easy to send your app reviews to Google Chat, automatically! Setting up a Google Chat Integration helps...
How To Use Versions Appbot’s Versions tool allows you to easily compare the sentiment of your different app versions at a glance. It is designed...
How to Use Tags Appbot Tags can be used to manually group reviews together. Perhaps you want to mark a review for a colleague...
Choosing Where You Want Us To Send Your Reviews Appbot can send your new app reviews to your email inbox, or to one of our integrated services like Slack...
How To Use Custom Topics Custom Topics, lets you to automatically track reviews containing a custom group of keywords and phrases that are important to...