Benefits of adding Team Members Sharing your Appbot account with your colleagues has several benefits. Invite colleagues from your own...

If the company information, such as the billing address or person, that appears on your Appbot invoices is out of...

Topics lets you easily see the most common themes in your app reviews and they work right out of the...

Appbot is a powerful tool that allows you to analyze user reviews. We call these different types of reviews ‘Sources’....

What is unique about Appbot Sentiment? Appbot offers a proprietary Sentiment tool, designed to understand the nuanced way that language...

As the name implies, the Appbot Words page analyzes all of the keywords in your app reviews. It presents data...

Yes! Our Data Processing Agreement (DPA) outlines our privacy commitments and sets out the terms for Appbot and our customers...

The Appbot Compare page gives you a high-level overview of the apps you’re tracking on Appbot. You can use it...

Welcome to Appbot! Signing up for an Appbot account is easy, and free for the first 14 days. Appbot’s mission...

Appbot Dashboards save teams hours every week reporting on app and Amazon reviews. Dashboards make it easy to select the...

Appbot uses third party subprocessors, such as cloud computing providers and customer support software, to provide our services. We enter...

Reporting on the trends in sentiment of your app reviews is simple with Appbot. The Appbot Sentiment page makes it easy...

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In concert with our release of our redesign, a new version of the Appbot API has been released. The use...

The Reviews page is where you can see high-level app statistics for your app’s reviews (and replies – Google Play...

This article will show you how to select and analyze multiple apps and/or custom sources in Appbot. Appbot is useful...

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If you are having issues with Appbot we will ask to export the contents of the Google Chrome developer console....

The Sentiment Score is a score ranging from 0-100%, where 100% is optimum sentiment (very positive). We look at the...

You’ll receive a 14 day trial of the Large Plan when you sign up. After your trial ends our plans...

Sure! You can save up to 25% with Annual plans. See the savings here.

Encoding errors usually occur when your data is not saved in UTF-8 format. Save the CSV file in UTF-8 format,...

The Large plan offers up to 50 seats, and optional API access (extra fee). Large plans are credit card only,...

You can get device information for Google Play reviews, for apps you own, by connecting your Appbot account to the...

As of May 2019 Google removed the public ratings breakdowns for Google Play apps. This means only the star ratings...

Appbot can automatically send your iOS and Google Play reviews to custom Webhooks. You can easily filter the reviews you...

A source is a single app or Amazon product on a single store. All countries are included for each source....

Here is a guide on how to report reviews to the app stores. It’s never ideal to have app reviews...

The purpose of the Reply Effect export is to help discover and quantify any effect that replies have on customer...

The Appbot Phrases page analyzes all of the phrases in your app reviews. It presents data that shows how frequently...

It is possible your Linked Account can cease to function, causing data to stop making its way into Appbot. Here...

In May 2019 Google announced the way ratings were calculated on the Google Play Store was going to change. Milena...

For annual subscriptions we will send a reminder about your renewal 20 days before the renewal is due. The reminder...

The Small, Medium & Large plans require a valid payment method to be in place in order to work correctly,...

Appbot has two different roles: Team Leaders can access all the features of Appbot that are included on their plan...

Each Appbot subscription comes with an allowance of review translations included. The allowance applies for your whole team. One translation...

Video Demo of Reply in Appbot Watch the video below to see just how easy it is to reply to...

To get the most from Appbot, it’s a good idea to link your Apple App Store Connect team and authorize...

Updating your Appbot Name and Email From time to time there will be a need to update your personal details...

When configuring integrations, you have the option to anonymise the data appbot sends through. Simply navigate to app.appbot.co/integrations and select...

Sometimes there is a need to update the owner of your Appbot account. This may be because the existing leader...

When you connect your Google Play Console to Appbot you will see the Android version for a review in the...

Sometimes you need to re-connect a linked account to Appbot due to an error or change in credentials. The best...

We offer invoice billing on annual Premium plans. We cannot issue invoices for the Small, Medium or Large plans –...

All Appbot plans, including Premium plans, are subject to the Appbot terms of service. Standardizing our terms is a key...

For each source you may choose to have non-English feedback translated to English. A translation is counted for each complete...

When you upgrade an annual account part way through the subscription you will be credited with the remaining value of...

What will happen to my Chart Topper subscription? Appbot aims to deliver a product that is continuously evolving in feature...

Appbot is set to the UTC timezone for consistency across the app stores.

The API has a fixed number of requests of 250,000 requests per month, with a maximum burst of 20 requests...